Leveraging Nonverbals with Success

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Duration: 1 days
Timings: 1000hrs – 1530hrs
Dates: 22 February, 2022
Programme Director: Prof. Reeta Raina
Mode: Offline
Fees: (Classroom): Rs 8000 Plus GST @18%

Programme Introduction:

I cannot not communicate, I am communicating all the time. When our lips are silent, our body speaks”. The body involuntarily and constantly keeps sending a large number of non-verbal behavioural cues like facial expression, vocalisations, postures, gestures, appearances, etc. which are interpreted by people and given meaning. These transformative non-verbal behaviours such as eye behaviour, touch, the use of personal space, etc. act as important interactional triggers for a change in or between people in a relationship and about 60% to 65% of all meaning created in human encounters, especially face-to-face communication, is attributed to non-verbal cues. Non-verbal cues may increase or negate the impact of verbal messages like for instance when your word do not match or complement your body language, there can be a trust deficit with the person with whom you communicate. However, when your nonverbal indicators match the words you speak, they increase trust with the person with whom you are communicating with. Thus, it becomes imperative on your part to comprehend how people interpret your messages through your non-verbal signs and at the same time help you to learn to read the thoughts of others when they speak. The programme, therefore, aims at helping you become an effective conversationalist who can learn to recognize the depths of this skill that will empower him how to use correct body language that can fortify the ideas and messages that you want to put across to others, and help you build trust and polyphonic relationships with your boss, subordinates, colleagues and clients.

Programme objectives:

• Understand and recognize the concepts of Body Language and non-verbal communication cues like posture, gesture, spacing, artefacts etc.
• Know the difference between male and female body languages
• The richness and power of vocal paralanguage
• Understand difference between physical and psychological spacing
• Learn the skills of using non-verbal communication in the workplace
• Understand the cultural differences in Non-Verbal Behaviour
• Know how to increase your presence and impact in networking circles

Programme Contents:

• Introduction to Body Language and Non-Verbal Communications
• Reading Body Language: Head and Eye movements; Hand, Posture; Facial Expressions; Spacing, Vocalic Concept, Artefacts etc.
• Gender and Cultural differences in NVC
• Workplace Body Language
• Understanding Personal Body Language and Evaluating Non-Verbal Cues with Practice Sessions

Programme Methodology:

Exercises and role plays using theatre techniques, videos, case studies and PPTs and discussions.

Target Organizations:

Professionals from all kinds pf organizations including educational institutes; corporate: both private and public; Govt. organizations, banking institutions etc.

Target Audiences:

All kinds of Professionals working at different hierarchical levels in their respective organizations.

Programme Director

Prof. Reeta Raina

M.A., Kashmir University; M.Phil., Kashmir University and Ph.D., Thapar University, Patiala.

She has over 38 years of both teaching, training and research experience. She has publications majorly in top International and national refereed journals. She has been cited substantially and majorly in reputed international journals. She has a research book to her credit titled “The Constitutive Role of Communication in Building Effective Organisations” published by LAMBERT - an International publishing company and available at Amazon online. She has made presentations in various international conferences and is the recipient of Best Paper and outstanding presentation awards. She has also been presented with the Best Teacher award. Her forte lies in experimenting successfully with different pedagogical tools. Presently, she uses theatre based activities that should help future managers build distinctive communication skills. Her earlier assignments were with MDI, Gurgaon and Thapar University, Patiala. She is also a member of the editorial team of International Journal of Business Communication-Sage publication.

Corporate Group Discount:

One complimentary nomination for every group of three nominations from the same organization, i.e., 3+1 participants for the fee of 3 participants

For registration/enquiries , please mail to exed@fsm.ac.in or call at 011-26856301

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